Ribbon's Professional Services Capabilities Enable Service Providers to Quickly Offer Microsoft Operator Connect for Microsoft Teams
The newly added Professional Services capabilities combine with Ribbon's Direct Routing certified Operator Connect SBCs to enable service providers to dramatically reduce the time and resources required to bring Operator Connect to market. Operator Connect is an operator-managed service that simplifies interconnection between Teams and the PSTN. Many service providers participating in the initial Operator Connect launch are already Ribbon customers including Pure IP.
"Ribbon is a market leader in carrier interconnect and SIP Trunking, which ideally positions us to help service providers quickly adopt Operator Connect," said
"Operator Connect offers an innovative way for service providers to immediately meet the strong demand from Teams users around the world to have the ability to seamlessly connect to the PSTN," said
Ribbon's Product and Professional Services teams have nearly a decade and a half experience supporting multiple generations of Microsoft products. The company has a deep understanding of Operator Connect requirements and can support carriers as they on-board the solution, including helping with specific Operator Connect APIs.
Ribbon SBCs already provide market-leading security and interoperability for hundreds of SIP Trunking, Direct Routing and cloud
Ribbon also supports enterprise Teams Deployments with its SBC Software Edition Lite (SWe Lite), SBC 1000, SBC 2000, EdgeMarc Intelligent Edge portfolio and Ribbon Connect, a fully managed service that
Key Takeaways:
- Ribbon has expanded its support for Microsoft's new Operator Connect for Microsoft Teams offering to include Professional Services, dramatically accelerating service providers time to market for launching the service.
- Ribbon's market-leading SBCs already support Operator Connect and many of the service providers participating in the initial launch of Operator Connect deployments are already Ribbon customers, including Pure IP.
- Ribbon can assist carriers with Operator Connect-specific APIs.
- Ribbon's comprehensive SBC portfolio offer includes both core and edge options. Service providers leverage SBC Software Edition (SWe), SBC 5400 and SBC 7000 for carrier-grade reliability, scale, resiliency and interoperability, while enterprises have access to a full range of functionality via the SBC Software Edition Lite (SWe Lite), SBC 1000, SBC 2000 and EdgeMarc Intelligent Edge portfolio.
- Ribbon also offers a monthly service, Ribbon Connect, for Microsoft Teams Direct Routing, aimed at organizations that prefer a service-based model to enable Teams calling.
About Ribbon
Important Information Regarding Forward-Looking Statements
The information in this release contains forward-looking statements regarding future events that involve risks and uncertainties. All statements other than statements of historical facts contained in this release, including those regarding expected benefits from use of products and services, are forward-looking statements. The actual results of
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