Ribbon Research Unveils Comprehensive Insights, Trends and Opportunities for the European Enterprise Communications Market
"Digging further into the research we began sharing in early May has enabled us to discover key actionable insights for these markets," said
Ribbon's research shows that for companies responding to the survey, 73% of those with more than 1,000 employees and 72% of those with 100 to 1,000 employees who have not yet adopted UC expect to do so within the next 2 years.
Security continues to be a dominant concern with 48% of respondents reporting attacks including robocalls, telephony DDoS, UC registration hijacks and toll fraud. Additionally, 81% of respondents indicate that they believe it is the UC provider's responsibility to provide protection from these threats.
"As a company we have seen the power of the type of insights Ribbon is bringing to customers through this important research and we look forward to working together to bring more of this data to light over the coming weeks," said
Other key findings from this segment of the survey data include:
- UC adoption rates vary significantly according to company size with 43% of companies with more than 1,000 employees already leveraging UC, and only 10% of companies with 1 to 20 employees having taken the plunge.
- Forty-one percent of UC adopters bought their service from a traditional provider, while companies still considering adopting UC services stated an intent to purchase from a wide variety of providers including OTT (9%), phone resellers (10%), equipment vendors (11%), IT service providers (12%), cable companies (13%), mobile (15%) and traditional providers (16%), highlighting the diversity of available options.
Ribbon's comprehensive portfolio of Edge Orchestration, Intelligent Edge, UCaaS and Security and Analytics solutions help providers utilize the insights from the research to offer secure and flexible communications technologies to their Enterprise customers and drive positive business outcomes.
Important Information Regarding Forward-Looking Statements
The information in this release contains forward-looking statements regarding future events that involve risks and uncertainties, including statement regarding delivering value to customers. All statements other than statements of historical facts contained in this release are forward-looking statements. The actual results of
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