Ribbon Research Reveals More than Half of all Large North American Companies Have Yet to Invest in Unified Communications Technology
The Ribbon UC Market Insights survey asked technology decision makers representing nearly 1,300 companies in
"The North American data is consistent with the overall global findings from the survey and reinforces the significant opportunity the UC market presents over the next few years," said
The research takes a comprehensive look into the purchase drivers and buying behaviors of companies ranging from small businesses with fewer than 20 employees to large enterprises with over 1,000 employees. The data shows the survey respondent's views on UC, their preferred deployment models and the type of service providers they plan to look to when adopting UC.
Macario added, "One of the really interesting findings in the North American results is that, despite the movement of many business applications to the cloud, 40% of the respondents said they preferred a premises-based solution, followed by 30% who preferred a cloud or hosted model and 25% being open to either premises or cloud. The roadshow will detail the rationale behind the preferences and uncover more illuminating insights."
Other Key Findings Include:
- Those organizations who have already adopted UC services purchased them from traditional providers (34%), IT services providers (13%), cable providers (13%), equipment providers (13%), Over-the-Top providers (10%), mobile providers (6%), competitive providers (6%), and phone resellers (5%).
- Those companies who have yet to adopt UC services plan to purchase them from traditional providers (17%), mobile providers (16%), cable providers (13%), equipment providers (13%), IT services providers (12%), Over-the-Top providers (10%), phone resellers (10%) and competitive providers (9%).
- Sixty two percent of respondents have been the victim of an IP-based (robocalling, Distributed Denial of Service (DDoS), toll fraud, etc.) hack attempt.
The North American tour follows two successful roadshows in the
To register for the roadshow, please visit https://info.rbbn.com/uc-market-2019-amer/.
Important Information Regarding Forward-Looking Statements
The information in this release contains forward-looking statements regarding future events that involve risks and uncertainties, including statements regarding the benefits learned from the North American results of Ribbon's UC Market Insights survey, the participants at the 2019 North American roadshow, and delivering value to customers. All statements other than statements of historical facts contained in this release are forward-looking statements. The actual results of
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