Ribbon Enhances Smart Office Unified Communications Solution with Extended Mobility and Collaboration Capabilities
Award-winning Smart Office solution adds new Call Boost feature and leverages
Additionally, the Call Boost application moves the call from the user's limited data plan to their cellular minutes. Call Boost leverages Ribbon's Call Grabber technology. Call Grabber's patented technology and session mobility capabilities dramatically improve the call experience for office employees, mobile workers and business travelers by enabling seamless, active call transfer between phones, smartphones, tablets and mobile devices in a one-step process that is undetectable to other parties on the call.
In addition to providing advanced mobility and desktop UC capabilities, Ribbon is extending its support for
Ribbon's Smart Office applications leverage the company's innovative Omni container technology which offers CIOs the ability to instantly brand and add new functionalities and applications across all mobile and desktop soft clients at launch-time without having to send out numerous software updates. The Ribbon Omni container technology is built on WebRTC media capabilities to easily facilitate seamless traversal of firewalls, which is ideal for business travelers working from their hotels or using third party Wi-Fi networks.
"Our customers want the latest in technological and collaboration advancements, including one-number access to all communications devices, the ability to have the same office connectivity capabilities regardless of where they are working and the option to include co-workers, customers, friends and guests in multiple collaboration environments," said
Gera added, "We selected
"We continually innovate to deliver the best collaboration experience possible to our customers and partners via our VidyoCloud platform," said
The Smart Office platform is available to both service providers and enterprises or as a Service (aaS) within Ribbon's Kandy Business Solutions and can be easily branded and resold in a multi-tiered model. Smart Office delivers mobile workers an improved user experience and offers enhanced support for native iOS and Android notification and calling services. Smart Office also includes an emergency alert notification solution that delivers real time and system-wide notifications in emergency situations.
Key Takeaways:
- Ribbon has enhanced its
Smart Office Unified Communications platform with the latest in mobility, desktop andCollaboration Room technology. - A key new feature in Smart Office is Call Boost, which leverages Ribbon's patented Call Grabber technology for the ability to seamlessly move active calls to a cellular device without interruption. Call Boost allows for calls to be moved from 3/4G or Wi-Fi data services to the caller's cellular voice provider when data network bandwidth and voice quality decreases.
- Smart Office also includes an emergency alert notification solution that delivers real time and system-wide notifications in emergency situations.
Vidyo's enterprise-grade technology is powering theSmart Office Collaboration Room video capabilities.Vidyo is a sponsor of Ribbon's Perspectives18 annual customer and partner summit taking placeJune 3 -7 inLos Angeles .
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