Ribbon Delivers Integrated IT Managed Services Offering to Global Enterprises
BENGALURU,
The integrated solution enables global enterprises to seamlessly migrate from legacy on-premise PBX communications systems to Microsoft Teams Phone System Direct Routing in all geographic regions. Microsoft Phone System Direct Routing is the service inside of Teams that allows organizations to connect external phone lines and use Teams as an office phone system.
Ribbon's Microsoft-certified Core and Edge Session Border Controllers (SBCs) and Centralized Policy & Routing solutions provide key functionality in the Infosys Managed Services offering. The integrated solution has already been deployed by one of the world's largest brands as part of their global communications upgrade.
"It was important to design a solution that delivers multinational organizations a phone system migration strategy that provides them with the flexibility to gradually transition thousands of employees across a multitude of sites and geographic regions from legacy phone systems and contact centers to Microsoft Teams," said
Kanagalu Manoj, Senior Vice President for Ribbon in
Many large enterprises are geographically dispersed and have operations in Regulated and Non-Regulated countries. The integrated Infosys-Ribbon solution provides organizations with the flexibility to configure PSTN breakouts from a centralized software-based Ribbon SBC or from a Ribbon SBC deployed at branch office locations using Microsoft's Local Media Optimization (LMO) configuration. The integrated solution supports both architectures simultaneously. In addition, the solution delivers advanced call routing capabilities and eliminates the complexity that can typically be associated with large voice transformation projects. The solution also provides geo-redundancy and disaster recovery capabilities, regardless of global region.
About Ribbon
Important Information Regarding Forward-Looking Statements
The information in this release contains forward-looking statements regarding future events that involve risks and uncertainties. All statements other than statements of historical facts contained in this release, including those regarding the expected benefits from use of Ribbon Communication's products, are forward-looking statements. The actual results of
Investor Relations
|
APAC, |
|
Analyst Relations |
View original content to download multimedia:https://www.prnewswire.com/news-releases/ribbon-delivers-integrated-it-managed-services-offering-to-global-enterprises-301484156.html
SOURCE