Ribbon Communications August 2018

This presentation contains “forward-looking statements” within the meaning of the U.S. Private Securities Litigation Reform Act of 1995, which are subject to a number of risks and uncertainties. All statements other than statements of historical facts contained in this presentation, including statements regarding our financial guidance and outlook for fiscal year 2018, projections regarding our total addressable market and compound annual growth rate, integration efforts and opportunities, business strategy, strategic position, position and opportunities in the marketplace, plans and objectives of management for future operations and plans for future product development and manufacturing are forward-looking statements. Without limiting the foregoing, the words “anticipates”, “believes”, “could”, “estimates”, “expects”, “expectations”, “intends”, “may”, “plans”, “seeks”, “projects” and other similar language, whether in the negative or affirmative, are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. Forward-looking statements are based on our current expectations and assumptions regarding our business, the economy and other future conditions. Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. Actual results could differ materially from those anticipated in these forward-looking statements as a result of various factors, including, but not limited to, our success integrating the respective businesses of Sonus Networks, Inc. (“Sonus”) and GENBAND Holdings Company (“GENBAND”); our success in integrating other acquired businesses, including without limitation Edgewater Networks, Inc.; the effects of disruption from mergers and acquisitions, making it more difficult to maintain relationships with employees, customers, business partners or government entities; the timing of customer purchasing decisions and our recognition of revenues; economic conditions; our ability to recruit and retain key personnel; difficulties supporting our strategic focus on channel sales; difficulties retaining and expanding our customer base; difficulties leveraging market opportunities; the impact of restructuring and cost-containment activities; litigation; actions taken by significant stockholders; difficulties providing solutions that meet the needs of customers; market acceptance of our products and services; rapid technological and market change; our ability to protect our intellectual property rights; our ability to maintain partner, reseller, distribution and vendor support and supply relationships; higher risks in international operations and markets; the impact of increased competition; currency fluctuations; changes in the market price of our common stock; and/or failure or circumvention of our controls and procedures. Our forward-looking statements involve known and unknown risks, uncertainties and other important factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. We caution you against relying on any of these forward-looking statements. Important factors that could cause actual results to differ materially from these forward-looking statements are discussed in Part I, Item IA “Risk Factors” in Ribbon Communications’ most recent Annual Report on Form 10-K filed with the SEC on March 8, 2018, as well as in our subsequent filings with the SEC. Any forward-looking statement made by us in this presentation speaks only as of the date of this presentation. Factors or events that could cause our actual results to differ may emerge from time to time, and it is not possible for us to predict all of them. We undertake no obligation to publicly update any forward-looking statement, whether as a result of new information, future developments or otherwise, except as may be required by law. In addition to the U.S. GAAP financials, this presentation includes certain non-GAAP financial measures. The non-GAAP measures have limitations as analytical tools and you should not consider them in isolation or as a substitute for the most directly comparable financial measures prepared in accordance with U.S. GAAP. There are a number of limitations related to the use of these non-GAAP financial measures versus their nearest GAAP equivalents. Ribbon Communications urges you to review the reconciliation of Ribbon’s non-GAAP financial measures to the most directly comparable GAAP financial measures set forth in the Appendix, and not to rely on any single financial measure to evaluate Ribbon Communications’ business. Legal Disclaimers

Ribbon Communications Overview

About Ribbon Communications Ribbon is a global leader in secure real-time communications, providing software, cloud and network infrastructure solutions to communications service providers and enterprises Transforming Communications Networks Enabling Cloud Communications Securing Communications Orchestrating the Intelligent Edge Providing Analytics and Service Assurance

Ribbon Announced Completion of Edgewater Networks Acquisition Leader1 in Network Edge Orchestration, providing service assurance, security and analytics for Unified Communications and SD-WAN through a hybrid cloud/edge model Communications Service Providers, Managed Service Providers and Enterprises use the company’s solutions to monitor, secure, and optimize real time communications services from the network core to the edge 25%+ 3 YEARS OF YoY REVENUE GROWTH (2014-2017) 635K+ EDGES DEPLOYED AS OF 1Q2018 20M+ CONNECTED ENDPOINTS AS OF 1Q2018 #1 SME E-SBC MARKET SHARE NORTH AMERICA FY20171 1. Leadership Ranking Source: IHS, 2017 Enterprise Session Border Controllers Market Tracker – #1 market share leader in less than 800 Sessions SME segment EdgeView cloud-based Service Control Center provisions, configures and monitors EdgeMarc Intelligent Edges EdgeMarc Intelligent Edge devices actively monitor, secure, and optimize service quality

Ribbon Communications - Scope and Scale Four Decades of Combined Leadership Experience in Real-Time Communications ~ 2,300 Employees Serving Customers in over 100 Countries 1,000+ Service Provider and Enterprise Customers Globally #2 in VoIP Switching, #1 E-SBC, #2 SP-SBC, #2 in Media Gateways 800+ Patents Worldwide Publicly Traded Company on NASDAQ Leadership Ranking Source: IHS Research and ExactVentures 1Q-2018 Market share data (Ribbon includes GENBAND, Sonus, and Edgewater)

Executive Team John McCready EVP, Chief Strategy Officer Tony Scarfo EVP, Products and R&D Kevin Riley CTO & EVP, Advanced R&D Steven Bruny EVP, Global Operations Daryl Raiford EVP, Chief Financial Officer Mike Swade EVP, Global Sales David Walsh Founder, Kandy Patrick Joggerst CMO & EVP, Business Development Fritz W. Hobbs President & Chief Executive Officer Justin Ferguson EVP, General Counsel and Corporate Secretary David Norman EVP & GM, Edgewater Networks Products Susan Villare SVP, FP&A and Treasurer Petrena Ferguson SVP, Human Resources

Investment Highlights Market leader with financial scale to benefit from further consolidation potential Technology embedded in largest service providers worldwide positions us well to capture share in network modernization Investment in innovations ahead of the market is a key competitive advantage to take share in shift to NFV and cloud Accelerating EBITDA growth from cost synergies, product streamlining and shift to higher margin businesses Strong management team made up of industry veterans with deep domain expertise

Into New Adjacent Markets and Applications Expand Solution Offers to Global Installed Base Broaden With Acquisitions and Alliances Scale In Core Products with Balanced Investments Invest Strategy

What We Do For Our Customers Service Providers Enterprises Upgrade Communications Networks to IP and Cloud Enable Software-Defined and Virtualized Networks Secure IP Communications Networks Enable Edge Orchestration, Intelligent Edge and SD-WAN Enable Cloud Unified Communications - UCaaS Enable Embedded Communications - CPaaS Secure Communications and Provide Analytics and Network Visibility End-User Benefits Advanced Communications Integrated Communications Secure Communications Reliable Communications IP Software Services Cloud Software Services

Competitive and Technology Differentiation Large Installed Base End-to-End Breadth of Products and Solutions Leader in Network Edge Orchestration Leader in Media Processing Technology – CPU, GPU Cloud, Security and Virtualization Innovation and Expertise Solution Reliability, Performance, Functionality at Scale

End-to-End Solutions is Key Differentiator Brand/Product Session Border Controllers Intelligent Edge, Orchestration and SD-WAN Application Server & WebRTC Call Controllers Media Gateways Network Functions Virtualization Signaling, Policy & Routing Security Solution Service Provider Market Enterprise Market

Ribbon’s Leadership Position and Market Opportunity Network Transformation 2022 TAM: $3.2B ’18 -’22 CAGR: 4% Leadership Ranking Source: IHS Research 1Q-2018 Market share data (last 12 months)1 (source reference defined in the Appendix section) #2 #2 #3 #2 IP Software Services Cloud Software Services Cloud Communications and Security 2022 TAM: $13.6B ’18 -’22 CAGR: 23%

Addressable Markets Core Business ($B) Expected 2022 TAM: $3.2B / 2018 – 2022 CAGR +4% Estimated UCaaS/CPaaS ($B) CAGR: 21% Security & Analytics Estimated Security & Analytics ($B) CAGR: 44% SaaS Business ($B) Expected 2022 TAM: $13.6B / 2018 – 2022 CAGR +23% Anticipate 2022 Total Addressable Market $16.8B Estimated 2018-2022 CAGR 18% E-SBC, Edge SD-WAN, PBX/UC Evolution Estimated Enterprise ($B) CAGR: 11% SS, MGW, SP-SBC, VAS, MRF, STP, VMC Client Estimated Service Provider ($B) CAGR: 1% UCaaS CAGR: 13% CPaaS CAGR: 42% Source: IHS Markit1,2, 3, 4, Exact Ventures 5, IDC Research 6, Gartner 7,8, Juniper 9, Statista 10 ,Frost & Sullivan 11, Ribbon Modeling (source references defined in the Appendix section) $5.8 $12.6 CY18 CY22 UCaaS CPaaS $0.2 $1.0 CY18 CY22 $0.7 $1.0 CY18 CY22 $2.0 $2.1 CY18 CY22

Cloud Software Services Cloud Communications Communications Security Communications software platform and applications offered “as a Service” that enable service providers and enterprises to deploy embedded1 and unified2 communications Communications security, fraud management and network intelligence solution that helps service providers and enterprises secure customer and employee communications environments 1. Embedded communications – Embedding of real-time communications into software applications and business workflows 2. Unified communications – Communications solutions for businesses that enable productive employee and customer communications

Recent Proof Points

US Department of Defense Largest Voice over IP deployment in the Department of Defense’s history More than 60,000 users migrated to Ribbon’s Joint Interoperability Test Command (JITC)-certified Application Server technology

Verizon Enterprise Solutions offers SBC as a Service with Ribbon Network Edge Services – Second customer being deployed

Softbank Accelerates IP Migration and Deploys Ribbon Protect Softbank selected Ribbon's advanced security and network analytics solution called Ribbon Protect for its ability to provide real-time communications network traffic monitoring and analytics Accelerated migration to IP and replacement of their legacy equipment with Ribbon’s SBC

City of Los Angeles (50,000+ Employees) Kandy Cloud Communications as a Service Migrating communications at airport, car sales sites and neighborhood locations to the cloud. 145 sites already migrated to Kandy and 50 more planned in the near term. Upgrading UC capabilities and voicemail system, replacing legacy on-premise PBX and key systems to cloud-based UCaaS capabilities. Large Car Rental Company (10,000+ users)

Financials

Ribbon Non-GAAP1 Statements of Operations2 Confidential and Proprietary Please see non-GAAP reconciliations in presentation appendix. Results for the period January 1, 2016 through September 30, 2017 are those of Sonus. Results in the quarter ended December 31, 2017 represent three months of Sonus and include the results of GENBAND for the period October 27, 2017 through December 31, 2017. Note: Totals may not sum due to rounding. USD Millions except percentages and EPS Q116 Q216 Q316 Q416 FY16 Q117 Q217 Q317 Q417 FY17 Q118 Q218 Product Revenue 35 35 39 38 146 25 29 44 86 184 60 67 Service Revenue 24 26 26 30 106 28 27 31 83 169 76 77 Total Non-GAAP Revenue 59 61 65 68 253 53 56 75 169 353 135 145 Gross Profit 40 42 45 47 175 36 38 56 104 235 77 92 Gross Margin % 68% 69% 70% 70% 69% 67% 69% 76% 61% 66% 57% 63% Operating Expense 38 38 39 42 157 40 39 43 80 202 79 75 Income/(Loss) from Operations 2 4 6 5 18 (5) (1) 13 25 32 (2) 17 Net Income/(Loss) 2 4 6 5 17 (4) (1) 13 23 31 (4) 14 Diluted EPS $0.03 $0.08 $0.12 $0.09 $0.33 ($0.09) ($0.02) $0.26 $0.27 $0.51 ($0.04) $0.14 Diluted Shares 50 50 50 50 50 49 50 50 87 60 102 102 Adjusted EBITDA 4 6 8 7 26 (3) 1 15 28 41 1 20 Adjusted EBITDA % 8% 10% 13% 10% 10% -5% 1% 20% 16% 12% 1% 14%

Ribbon Condensed Balance Sheets Confidential and Proprietary Includes cash, cash equivalents and short- and long-term investments. Note: Totals may not sum due to rounding. USD Millions Q116 Q216 Q316 Q416 Q117 Q217 Q317 Q417 Q118 Q218 ASSETS Cash and Investments 1 142 143 121 126 129 126 132 83 85 55 Accounts Receivable, Net 34 37 44 54 40 43 52 165 126 136 Inventory, Net 22 21 21 18 18 17 16 21 21 19 Property Plant Equipment, Net 13 12 13 12 11 11 10 25 24 24 Goodwill and Intangibles 64 63 91 80 78 76 73 580 568 556 Other Assets 21 21 20 18 19 21 20 36 38 37 Total Assets 298 296 310 308 294 292 302 911 861 828 LIABILITIES AND EQUITY Revolving Credit Facility 0 0 0 0 0 0 0 20 20 20 Liabilities 28 31 43 38 28 31 37 138 116 112 Deferred Revenue 48 45 46 51 55 59 55 115 117 105 Long-term Debt 0 0 0 0 0 0 0 23 23 23 Stockholders' Equity 222 220 221 219 212 203 211 615 585 567 Total Liabilities and Equity 298 296 310 308 294 292 302 911 861 828 DSO 52 54 61 74 67 69 62 88 83 85

Ribbon Condensed Statements of Cash Flows Includes cash, cash equivalents and short- and long-term investments. Note: Totals may not sum due to rounding. USD Millions Q116 Q216 Q316 Q416 FY16 Q117 Q217 Q317 Q417 FY17 Q118 Q218 Cash from Operations 3 6 1 9 19 4 (1) 6 (1) 8 3 (26) Purchases of PP&E (1) (2) (1) (1) (5) (1) (2) (1) (1) (4) (2) (2) Stock Repurchase (1) (4) (2) (2) (10) 0 0 0 0 0 0 0 Business Acquisitions (1) 0 (20) 0 (21) 0 0 0 (43) (43) 0 0 Other (0) (0) 1 (1) (0) 0 (1) 0 (4) (4) 0 (2) Net Change 0 0 (22) 5 (16) 3 (3) 6 (48) (43) 2 (30) Cash 1 Beginning of Period 142 142 143 121 142 126 129 126 132 126 83 85 Cash 1 End of Period 142 143 121 126 126 129 126 132 83 83 85 55

Ribbon GAAP Revenue Key Stats1 Results for the period January 1, 2016 through September 30, 2017 are those of Sonus. Results in the quarter ended December 31, 2017 represent three months of Sonus and include the results of GENBAND for the period October 27, 2017 through December 31, 2017. Note: Totals may not sum due to rounding. USD Millions except for percentages Q116 Q216 Q316 Q416 FY16 Q117 Q217 Q317 Q417 FY17 Q118 Q218 GAAP Revenue Product 35 35 39 38 146 25 29 44 83 181 52 63 Services 24 26 26 30 106 28 27 31 63 149 70 74 Total GAAP Revenue 59 61 65 68 253 53 56 75 146 330 121 137 % of Total GAAP Revenue: GAAP Revenue Mix Product 59% 58% 59% 56% 58% 48% 52% 59% 57% 55% 43% 46% Services 41% 42% 41% 44% 42% 52% 48% 41% 43% 45% 57% 54% GAAP Revenue by Geography Domestic 68% 70% 70% 68% 69% 67% 69% 75% 60% 66% 47% 61% International 32% 30% 30% 32% 31% 33% 31% 25% 40% 34% 53% 39% GAAP Revenue by Channel Direct 79% 75% 68% 75% 74% 66% 70% 76% 82% 76% 84% 88% Indirect 21% 25% 32% 25% 26% 34% 30% 24% 18% 24% 16% 12% 10% Customers Level 3 AT&T AT&T CenturyLink AT&T Verizon Verizon Verizon Verizon Verizon Verizon Verizon AT&T Verizon AT&T AT&T Enterprise as % of GAAP Product Revenue 18% 20% 21% 18% 19% 28% 25% 22% 14% 20% 14% 11% Service Providers as % of GAAP Product Revenue 82% 80% 79% 82% 81% 72% 75% 78% 86% 80% 86% 89%

2018 Full Year Outlook FY18 Non GAAP Revenue4 of at least $580 million3 FY17 pro forma1 non-GAAP revenue was $643 million FY18 Adjusted EBITDA2 of $75 million3 FY17 pro forma1 Adjusted EBITDA2 was $45 million Acquisition expected to be immediately accretive to Adjusted EBITDA Impact to Ribbon full year 2018 will be provided in conjunction with 3Q18 earnings announcement Sonus/GENBAND merger closed on October 27, 2017. Pro forma results were calculated as if Sonus and GENBAND were combined at the beginning of all periods presented. Prepared on a non-GAAP basis and does not include the impact of purchase accounting reductions affecting GENBAND revenue. Ribbon is unable to project without unreasonable efforts the comparable GAAP net loss figure, which includes interest expense, net; income tax provision; depreciation; amortization of intangible assets; acquisition-related revenue and related cost of revenue adjustments; adjustment for the impact of the new revenue standard; stock-based compensation; litigation costs; acquisition- and integration-related expense; restructuring; and other income (expense), net. This earnings guidance was given as of July 31, 2018. This presentation does not confirm or update such prior guidance. Please see non-GAAP reconciliations in presentation appendix – slide 44.

Appendix

TAM and Market Share References TAM & Market Share (SS, MGW, VAS, SP-SBC ): IHS Markit, Service Provider VoIP and IMS Equipment and Subscribers, Published May 23, 2018, Edition: Q1 2018 (for the quarter ended 31 March 2018) (Quarterly) TAM & Market Share (E-SBC): IHS Markit, Enterprise SBCs and VoIP Gateways, Published June 5, 2018, Edition: Q1 2018 (for the quarter ended 31 March 2018) (Quarterly) TAM & Market Share (UCaaS): IHS Markit, VoIP and Unified Communication Services and Subscribers, Published April 13, 2018, Edition: 2018 (for the year ended 31 December 2017) (Annually) TAM and Market Share (PBX): IHS Markit Enterprise Unified Communications and Voice Equipment, Published May 31, 2018, Edition Q1 2018 (for quarter ended 31 March 2018) TAM (STP): Exact Ventures, STP Signaling Forecast Edition November 2017 TAM (CPaaS): IDC, Worldwide Voice and Text Messaging Communications Platform-as-a-Service Forecast, 2018–2022, Published May 2018, (#US43805418) TAM (Security): Gartner, Forecast: Enterprise Application Software, Worldwide, 2016-2022, 1Q18 Update, Published March 28, 2018, (G00353888), TAM (Security): Gartner, Forecast: Information Security, Worldwide, 2015-2021, 4Q17 Update, Published March 28, 2018, (G00350860) TAM (VMC-Client): Juniper Research, MOBILE VOICE Market Sizing & Forecasts 2017-2021, Published March 2017 TAM (VMC-Client): Statista, Global smartphone shipments forecast from 2010 to 2021 (in million units), Online query October 20, 2017 TAM (SD-WAN): Frost & Sullivan, Forecast: Analysis of the Software-Defined WAN Market, 2017, Global, 2017-2022, 1Q18 Update, Published October 2017 (BCS 11-5)

Product Definitions Call Controllers Call Controllers are communications network elements that connect voice calls between subscribers within a network and route voice calls between networks. Call controllers are essential elements in service provider networks utilized to provide regulated and un-regulated business and consumer voice services. In combined voice over internet protocol (VoIP) and circuit-based networks, call controllers are the intelligence in the network that connect and route calls, and media gateways carry and transmit the voice conversation. Media Gateways Media Gateways are communications network elements that bridge and interwork the voice conversation between circuit-based networks and packet-based internet protocol (IP) networks on instruction from a call controller. Media Gateways are essential elements in service provider networks utilized to provide regulated and un-regulated business and consumer voice services and interconnect services. Session Border Controllers (SBCs) Session Border Controllers are essential communication network elements in voice over internet protocol (VoIP) that secure, route and interwork voice calls or sessions across internet protocol (IP) network borders. SBCs are the voice firewalls in internet protocol communication networks and are required at service provider access or interconnect network borders for deploying business and consumer voice services. SBCs are also essential elements within enterprise networks for securing internet protocol based unified business communications within and across business locations. SBCs can be deployed in network or consumed from the cloud as a Service. As networks migrate to virtualization and the cloud, and traffic on voice over internet protocol networks grows, so does the demand for SBCs. Software-Defined Wide Area Network (SD-WAN) The software-defined wide-area network (SD-WAN) is a specific application of software-defined networking (SDN) technology applied to WAN connections, which are used to connect enterprise networks – including branch offices and data centers – over large geographic distances.

Product Definitions Application Servers Application servers are the elements in internet protocol (IP) communication networks that enable a variety of unified business communications capabilities like voice calling, messaging and collaboration across different devices. Application servers are essential elements needed by service providers to offer unified communications as a service to businesses from their network or their cloud. Application servers are also deployed by businesses on their premises or in their data center to provide unified communications for their employees and to engage with their customers. Cloud Communications as a Service - Kandy Kandy is a cloud communications platform that enables service providers and enterprises to provide embedded communications and unified communications under their own brand and consume them as a service from the platform. These services are referred to as communications platform as a service (CPaaS) and unified communications as a service (UCaaS) respectively. Embedded communications is the embedding of real-time communications into software applications and business workflows. Unified communications are business communications capabilities like voice calling, messaging and collaboration supported across communications devices and the web. Both CPaaS and UCaaS enable highly productive customer and employee communications. CPaaS and UCaaS are fast growing markets as service providers and enterprises increasingly shift their communication services to the cloud. Communications Security and Analytics – Ribbon Protect In a “zero trust” security paradigm, no application including real time communications can be trusted and must be secured to prevent intrusion and fraud. Moreover, the attack vector surface area is increased as real time communications applications migrate to the cloud. Ribbon Protect is a real-time communications security, fraud management and intelligence solution that empowers service providers and enterprises to respond to attacks and fraud by performing network-wide data analytics, machine learning and policy enforcement. The solution also provides network operations with a centralized and single view of the end to end communications network. The communications security market is a fast-growing market as service providers and enterprises mobilize to protect their environments and address these security challenges.

Ribbon management uses several different financial measures, both GAAP and non-GAAP, in analyzing and assessing the overall performance of the business, making operating decisions, planning and forecasting future periods, and determining payments under compensation programs. Our annual financial plan is prepared both on a GAAP and non-GAAP basis, and the non-GAAP annual financial plan is approved by our board of directors. Continuous budgeting and forecasting for revenue and expenses are conducted on a non-GAAP basis (in addition to GAAP) and actual results on a non-GAAP basis are assessed against the annual financial plan. We consider the use of non-GAAP financial measures helpful in assessing the core performance of our continuing operations and when planning and forecasting future periods. By continuing operations, we mean the ongoing results of the business adjusted for acquisition-related revenue as a result of purchase accounting and the related cost of revenue, the impact of the new revenue standard, and excluding certain expenses and credits, including, but not limited to stock-based compensation, amortization and impairment of intangible assets, merger integration costs, settlement expense, certain litigation costs, acquisition-related facilities adjustments, acquisition- and integration-related expense, restructuring, certain gains included in other income (loss), net, and income tax benefits arising from purchase accounting and tax reform. While our management uses non-GAAP financial measures as a tool to enhance their understanding of certain aspects of our financial performance, our management does not consider these measures to be a substitute for, or superior to, GAAP measures. In addition, our presentations of these measures may not be comparable to similarly titled measures used by other companies. These non-GAAP financial measures should not be considered alternatives for, or in isolation from, the financial information prepared and presented in accordance with GAAP. Investors are cautioned that there are material limitations associated with the use of non-GAAP financial measures as an analytical tool. In particular, many of the adjustments to Ribbon’s financial measures reflect the exclusion of items that are recurring and will be reflected in our financial results for the foreseeable future. Discussion of Non-GAAP Financial Measures

Acquisition-Related Revenue and Cost of Revenue; Impact of New Revenue Standard We provide the supplementary non-GAAP financial measures of non-GAAP Product revenue, non-GAAP Service revenue and non-GAAP Total revenue, which include revenue related to the acquisition of GENBAND that we would have recognized but for the purchase accounting treatment of these transactions and eliminated revenue as a result of our adoption in 2018 of the new revenue recognition standard. Because GAAP accounting requires the elimination of this revenue, as well as the impact on future revenue of our adoption in 2018 of the new revenue standard, GAAP results alone do not fully capture all of our economic activities. These non-GAAP adjustments are intended to reflect the full amounts of such revenue and the related cost of revenue. We include these adjustments to allow for more complete comparisons to the financial results of our historical operations, forward-looking guidance and the financial results of peer companies. We believe these adjustments are useful to management and investors as a measure of the ongoing performance of the business. These adjustments do not accelerate revenue, but instead include revenue (and the related cost of revenue) that would have been recognized in our 2017 results, and included in our 2018 guidance and results, but for the purchase accounting and new revenue standard adjustments required by GAAP. Discussion of Non-GAAP Financial Measures (continued)

Stock-Based Compensation Stock-based compensation expense is different from other forms of compensation, as it is a non-cash expense. For example, a cash salary generally has a fixed and unvarying cash cost. In contrast, the expense associated with an equity-based award is generally unrelated to the amount of cash ultimately received by the employee, and the cost to us is based on a stock-based compensation valuation methodology, subjective assumptions and the variety of award types, all of which may vary over time. We evaluate performance without these measures because stock-based compensation expense is influenced by the Company’s stock price and other factors such as volatility and interest rates that are beyond our control. The expense related to stock-based awards is generally not controllable in the short-term and can vary significantly based on the timing, size and nature of awards granted. As such, we do not include such charges in our operating plans, and we believe that presenting non-GAAP operating results that exclude stock-based compensation provides investors with visibility and insight into our management’s method of analysis and the Company’s core operating performance. It is reasonable to expect that stock-based compensation will continue in future periods. Discussion of Non-GAAP Financial Measures (continued)

Amortization of Intangible Assets We exclude the amortization of acquired intangible assets from non-GAAP expense and income measures. These amortization amounts are inconsistent in frequency and amount and are significantly impacted by the timing and size of acquisitions. Although we exclude amortization of acquired intangible assets from our non-GAAP expenses, we believe that it is important for investors to understand that intangible assets contribute to revenue generation. We believe that excluding the non-cash amortization of intangible assets facilitates the comparison of our financial results to our historical operating results and to other companies in our industry as if the acquired intangible assets had been developed internally rather than acquired. Amortization of intangible assets that relate to past acquisitions will recur in future periods until such intangible assets have been fully amortized. Impairment of Intangible Assets In the fourth quarter of 2017, we discontinued our ongoing development of certain intangible assets that we had previously acquired, as we had determined that there were no alternative uses of the technology within either our existing or future product lines. As a result, we recorded an impairment charge of $5.5 million to write down the carrying value of the assets to zero. Had we developed those intangible assets internally and made the decision to discontinue their ongoing development, we would have ceased work on such development projects and eliminated the related future costs. Because we do not capitalize these costs, there would have been no asset to write off. As a result, we believe that excluding non-cash impairment charges from our non-GAAP operating results as if these impaired intangible assets had been developed internally rather than acquired facilitates a comparison to our historical operating results and to other companies in our industry. Discussion of Non-GAAP Financial Measures (continued)

Discussion of Non-GAAP Financial Measures (continued) Settlement Expense In March 2018, we recorded $1.7 million of expense related to settlements, comprised of $1.4 million for the settlement of litigation in connection with our acquisition of Taqua LLC and $0.3 million of patent litigation settlement expense. In September 2017, we recorded $1.6 million of expense related to potential fines in connection with an ongoing SEC investigation and an additional $0.3 million of expense in connection with this matter in December 2017. In June 2016, we recorded $0.6 million for patent litigation settlement costs. These amounts are included as components of general and administrative expense. We believe that such settlement costs are not part of our core business or ongoing operations, are unplanned and generally not within our control. Accordingly, we believe that excluding costs such as the SEC potential fines and patent litigation settlement expense facilitates the comparison of our financial results to our historical operating results and to other companies in our industry. Litigation Costs In connection with certain ongoing litigation between GENBAND, as plaintiff, and one of its competitors, we have incurred litigation costs beginning in the fourth quarter of 2017. In March 2018, we filed litigation on behalf of Sonus against the same competitor asserting additional intellectual property infringement. We expect to incur significant future litigation costs related to these matters. These costs are included as a component of general and administrative expense. We believe that such costs are not part of our core business or ongoing operations, are unplanned and generally not within our control. Accordingly, we believe that excluding the litigation costs related to this specific legal matter facilitates the comparison of our financial results to our historical operating results and to other companies in our industry.

Acquisition-Related Facilities Adjustments GAAP accounting requires that the deferred rent liability of an acquired company be written off as part of purchase accounting and that the combined company’s rent expense on a straight-line basis begin as of the acquisition date. As a result, we recorded more rent expense than would have been recognized but for the purchase accounting treatment of GENBAND’s assumed deferred rent liability. We include this adjustment, which relates to the acquisition of GENBAND, to allow for more complete comparisons to the financial results of our historical operations, forward-looking guidance and the financial results of peer companies. We believe these adjustments provide an indication of the rent expense that would have been recognized, but for the purchase accounting required in connection with the acquisition of GENBAND. Depreciation Expense Related to Abandoned Facilities During the second quarter of 2015, we reached an agreement with the landlord of one of our previously restructured facilities to vacate the facility without penalty or future payments. As a result, we were able to vacate the facility earlier than originally planned. In connection with this settlement, we recorded incremental depreciation expense to account for the change in the estimated useful lives of the fixed assets related to this facility. This incremental non-cash depreciation expense is not related to our ongoing operations or our core business activities, as it is no longer associated with any revenue-generating activities. As a result, we believe that excluding this incremental depreciation expense facilitates the comparison of our financial results to our historical operating results and to other companies in our industry. Future facility consolidation activities could result in additional incremental depreciation expense related to abandoned facilities. Discussion of Non-GAAP Financial Measures (continued)

Discussion of Non-GAAP Financial Measures (continued) Acquisition- and Integration-Related Costs We consider certain acquisition- and integration-related costs to be unrelated to the organic continuing operations of our acquired businesses and the Company and they are generally not relevant to assessing or estimating the long-term performance of the acquired assets. In addition, the size, complexity and/or volume of an acquisition, which often drives the magnitude of acquisition- and integration-related costs, may not be indicative of future acquisition- and integration-related costs. By excluding these acquisition- and integration-related costs from our non-GAAP measures, management is better able to evaluate our ability to utilize our existing assets and estimate the long-term value that acquired assets will generate for us. We exclude certain acquisition- and integration-related costs to allow more accurate comparisons of our financial results to our historical operations, forward-looking guidance and the financial results of less acquisitive peer companies. In addition, we believe that providing supplemental non-GAAP measures that exclude these items allows management and investors to consider the ongoing operations of the business both with and without such expenses. Restructuring We have recorded restructuring expense to streamline operations and reduce operating costs by closing and consolidating certain facilities and reducing our worldwide workforce. We review our restructuring accruals regularly and record adjustments (both expense and credits) to these estimates as required. We believe that excluding restructuring expense and credits facilitates the comparison of our financial results to our historical operating results and to other companies in our industry, as there are no future revenue streams or other benefits associated with these costs.

Discussion of Non-GAAP Financial Measures (continued) Gain on Sales of Intangible Assets In 2017 and 2016, we sold intangible assets that we had acquired in connection with two previous acquisitions. These amounts, aggregating $0.6 million in 2017 and $1.3 million in 2016, are included as components of other income (expense), net. We believe that such gains are not part of our core business or ongoing operations, as we had not used the intangible assets in connection with revenue-producing activities and would not have used them as such in the future. Accordingly, we believe that excluding the gains arising from these sales from our results facilitates the comparison of our financial results to our historical results and to other companies in our industry. Tax Benefits Arising from Purchase Accounting and Tax Reform In the fourth quarter of 2017, we assessed our ability to use our tax benefits and determined that it was more likely than not that some of these benefits will be recognized. As a result, we reduced our deferred tax asset valuation allowance resulting in an income tax benefit of $16.4 million. In addition, we recognized an income tax benefit of $4.8 million related to the Tax Cuts and Jobs Act of 2017. We believe that such benefits are not part of our core business or ongoing operations, as they are either the result of acquisitions or new tax legislation, neither of which relates to our revenue-producing activities. Accordingly, we believe that excluding the benefits arising from these adjustments to our income tax provision facilitates the comparison of our financial results to our historical results and to other companies in our industry.

Discussion of Non-GAAP Financial Measures (continued) Adjusted EBITDA We use Adjusted EBITDA as a supplemental measure to review and assess our performance. We calculate Adjusted EBITDA by excluding from net income (loss): interest income (expense), net; income tax benefit (provision); depreciation; and amortization and impairment of intangible assets. In addition, we exclude from net income (loss): adjustments to revenue and cost of revenue related to revenue reductions resulting from purchase accounting and adoption of the new revenue standard; stock-based compensation expense; settlement expense; certain litigation costs; acquisition-related facilities adjustments; acquisition- and integration-related expense; restructuring; and other income (expense), net. In general, we add back the expenses that we consider to be non-cash and/or not part of our ongoing operations. Adjusted EBITDA is a non-GAAP financial measure that is used by our investing community for comparative and valuation purposes. We disclose this metric to support and facilitate our dialogue with research analysts and investors. Other companies may calculate Adjusted EBITDA differently than we do, limiting its usefulness as a comparative measure. We believe that providing non-GAAP information to investors, in addition to the GAAP presentation, will allow investors to view the financial results in the way management views them. We further believe that providing this information helps investors to better understand our core financial and operating performance and evaluate the efficacy of the methodology and information used by our management to evaluate and measure such performance.

Annual and Quarterly GAAP to Non-GAAP Reconciliation $000's Q116 Q216 Q316 Q416 FY16 Q117 Q217 Q317 Q417 FY17 Q118 Q218 GAAP Product revenue 34,769 $ 35,349 $ 38,601 $ 37,662 $ 146,381 $ 25,395 $ 28,790 $ 44,120 $ 82,814 $ 181,119 $ 51,531 $ 63,123 $ Acquisition-related revenue adjustment - - - - - - - - 3,230 3,230 5,499 1,741 Adjustment for new revenue standard - - - - - - - - - - 2,540 2,437 Non-GAAP Product revenue 34,769 $ 35,349 $ 38,601 $ 37,662 $ 146,381 $ 25,395 $ 28,790 $ 44,120 $ 86,044 $ 184,349 $ 59,570 $ 67,301 $ GAAP Service revenue 24,382 $ 25,508 $ 26,410 $ 29,910 $ 106,210 $ 27,973 $ 26,943 $ 30,509 $ 63,398 $ 148,823 $ 69,649 $ 74,238 $ Acquisition-related revenue adjustment - - - - - - - - 20,050 20,050 5,619 2,547 Adjustment for new revenue standard - - - - - - - - - - 475 512 Non-GAAP Service revenue 24,382 $ 25,508 $ 26,410 $ 29,910 $ 106,210 $ 27,973 $ 26,943 $ 30,509 $ 83,448 $ 168,873 $ 75,743 $ 77,297 $ GAAP Total revenue 59,151 $ 60,857 $ 65,011 $ 67,572 $ 252,591 $ 53,368 $ 55,733 $ 74,629 $ 146,212 $ 329,942 $ 121,180 $ 137,361 $ Acquisition-related revenue adjustment - - - - - - - - 23,280 23,280 11,118 4,288 Adjustment for new revenue standard - - - - - - - - - - 3,015 2,949 Non-GAAP Total revenue 59,151 $ 60,857 $ 65,011 $ 67,572 $ 252,591 $ 53,368 $ 55,733 $ 74,629 $ 169,492 $ 353,222 $ 135,313 $ 144,598 $ GAAP Gross profit - total 38,403 $ 40,228 $ 43,586 $ 45,394 $ 167,611 $ 33,748 $ 36,402 $ 54,547 $ 76,799 $ 201,496 $ 55,273 $ 75,111 $ Acquisition-related revenue adjustment - - - - - - - - 23,280 23,280 11,118 4,288 Acquisition-related cost of revenue adjustment - - - - - - - - (10,364) (10,364) (1,977) - Adjustment for new revenue standard - - - - - - - - - - 3,015 2,949 Adjustment to cost of revenue for new revenue standard - - - - - - - - - - (110) - Stock-based compensation 403 415 426 429 1,673 416 348 274 924 1,962 183 86 Amortization of intangible assets 1,627 1,455 1,455 1,501 6,038 1,566 1,601 1,601 8,119 12,887 9,592 9,270 Impairment of intangible assets - - - - - - - - 5,471 5,471 - - Acquisition-related facilities adjustment - - - - - - - - - - 68 81 Non-GAAP gross profit 40,433 $ 42,098 $ 45,467 $ 47,324 $ 175,322 $ 35,730 $ 38,351 $ 56,422 $ 104,229 $ 234,732 $ 77,162 $ 91,785 $ GAAP Gross margin - total 64.9% 66.1% 67.0% 67.2% 66.4% 63.2% 65.3% 73.1% 52.5% 61.1% 45.6% 54.7% Acquisition-related revenue adjustment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6.6% 2.6% 3.9% 1.1% Acquisition-related cost of revenue adjustment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% -6.1% -2.9% -1.6% 0.0% Adjustment for new revenue standard 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 1.0% 0.8% Adjustment to cost of revenue for new revenue standard 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% -0.1% 0.0% Stock-based compensation 0.7% 0.7% 0.7% 0.6% 0.7% 0.8% 0.6% 0.4% 0.5% 0.6% 0.2% 0.1% Amortization of intangible assets 2.8% 2.4% 2.2% 2.2% 2.3% 3.0% 2.9% 2.1% 4.8% 3.6% 7.9% 6.7% Impairment of intangible assets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 1.5% 0.0% 0.0% Acquisition-related facilities adjustment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.1% 0.1% Non-GAAP Gross margin - total 68.4% 69.2% 69.9% 70.0% 69.4% 67.0% 68.8% 75.6% 61.5% 66.5% 57.0% 63.5%

Annual and Quarterly GAAP to Non-GAAP Reconciliation (continued) $000s Q116 Q216 Q316 Q416 FY16 Q117 Q217 Q317 Q417 FY17 Q118 Q218 GAAP Operating expenses 42,284 $ 42,936 $ 47,902 $ 48,098 $ 181,220 $ 44,530 $ 49,105 $ 50,628 $ 112,462 $ 256,725 $ 97,956 $ 91,747 $ Stock-based compensation (4,012) (4,226) (5,982) (3,875) (18,095) (2,847) (3,889) (3,613) (13,346) (23,695) (2,641) (1,995) Amortization of intangible assets (319) (318) (319) (506) (1,462) (693) (692) (692) (2,148) (4,225) (2,717) (2,694) Merger integration expense - - - - - - - (178) 178 - - - Settlement expense - (605) - - (605) - - (1,600) (300) (1,900) (1,730) - Litigation costs - - - - - - - - (373) (373) (673) (1,901) Acquisition-related facilities adjustment - - - - - - - - - - (143) (171) Acquisition- and integration-related expense - - (951) (201) (1,152) (56) (4,679) (1,543) (8,485) (14,763) (4,412) (4,280) Restructuring - - (1,620) (1,120) (2,740) (570) (501) - (8,365) (9,436) (6,668) (6,097) Non-GAAP Operating expenses 37,953 $ 37,787 $ 39,030 $ 42,396 $ 157,166 $ 40,364 $ 39,344 $ 43,002 $ 79,623 $ 202,333 $ 78,972 $ 74,609 $ GAAP Income (loss) from operations (3,881) $ (2,708) $ (4,316) $ (2,704) $ (13,609) $ (10,782) $ (12,703) $ 3,919 $ (35,663) $ (55,229) $ (42,383) $ (16,636) $ Acquisition-related revenue adjustment - - - - - - - - 23,280 23,280 11,118 4,288 Acquisition-related cost of revenue adjustment - - - - - - - - (10,364) (10,364) (1,977) - Adjustment for new revenue standard - - - - - - - - - - 3,015 2,949 Adjustment to cost of revenue for new revenue standard - - - - - - - - - - (110) - Stock-based compensation 4,415 4,641 6,408 4,304 19,768 3,263 4,237 3,887 14,270 25,657 2,824 2,081 Amortization of intangible assets 1,946 1,773 1,774 2,007 7,500 2,259 2,293 2,293 10,267 17,112 12,309 11,964 Impairment of intangible assets - - - - - - - - 5,471 5,471 - - Merger integration expense - - - - - - - 178 (178) - - - Settlement expense - 605 - - 605 - - 1,600 300 1,900 1,730 - Litigation costs - - - - - - - - 373 373 673 1,901 Acquisition-related facilities adjustment - - - - - - - - - - 211 252 Acquisition- and integration-related expense - - 951 201 1,152 56 4,679 1,543 8,485 14,763 4,412 4,280 Restructuring - - 1,620 1,120 2,740 570 501 - 8,365 9,436 6,668 6,097 Non-GAAP Income (loss) from operations 2,480 $ 4,311 $ 6,437 $ 4,928 $ 18,156 $ (4,634) $ (993) $ 13,420 $ 24,606 $ 32,399 $ (1,510) $ 17,176 $

Annual and Quarterly GAAP to Non-GAAP Reconciliation (continued) $000s, except per share amounts Q116 Q216 Q316 Q416 FY16 Q117 Q217 Q317 Q417 FY17 Q118 Q218 GAAP Net income (loss) (4,654) $ (2,916) $ (3,731) $ (2,631) $ (13,932) $ (10,646) $ (12,345) $ 3,453 $ (15,714) $ (35,252) $ (44,904) $ (19,922) $ Acquisition-related revenue adjustment - - - - - - - - 23,280 23,280 11,118 4,288 Acquisition-related cost of revenue adjustment - - - - - - - - (10,364) (10,364) (1,977) - Adjustment for new revenue standard - - - - - - - - - - 3,015 2,949 Adjustment to cost of revenue for new revenue standard - - - - - - - - - - (110) - Stock-based compensation 4,415 4,641 6,408 4,304 19,768 3,263 4,237 3,887 14,270 25,657 2,824 2,081 Amortization of intangible assets 1,946 1,773 1,774 2,007 7,500 2,259 2,293 2,293 10,267 17,112 12,309 11,964 Impairment of intangible assets - - - - - - - - 5,471 5,471 - - Merger integration expense - - - - - - - 178 (178) - - - Settlement expense - 605 - - 605 - - 1,600 300 1,900 1,730 - Litigation costs - - - - - - - - 373 373 673 1,901 Acquisition-related facilities adjustment - - - - - - - - - - 211 252 Acquisition- and integration-related expense - - 951 201 1,152 56 4,679 1,543 8,485 14,763 4,412 4,280 Restructuring - - 1,620 1,120 2,740 570 501 - 8,365 9,436 6,668 6,097 Gain on sales of intangible assets - - (800) (498) (1,298) - (576) - - (576) - - Tax benefits arising from purchase accounting and tax reform - - - - - - - - (21,155) (21,155) - - Non-GAAP Net income (loss) 1,707 $ 4,103 $ 6,222 $ 4,503 $ 16,535 $ (4,498) $ (1,211) $ 12,954 $ 23,400 $ 30,645 $ (4,031) $ 13,890 $ GAAP Diluted earnings per share or (loss) per share (0.09) $ (0.06) $ (0.08) $ (0.05) $ (0.28) $ (0.22) $ (0.25) $ 0.07 $ (0.18) $ (0.60) $ (0.44) $ (0.20) $ Acquisition-related revenue adjustment - - - - - - - - 0.27 0.38 0.11 0.04 Acquisition-related cost of revenue adjustment - - - - - - - - (0.12) (0.17) (0.02) - Adjustment for new revenue standard - - - - - - - - - - 0.03 0.03 Adjustment to cost of revenue for new revenue standard - - - - - - - - - - * - Stock-based compensation 0.08 0.09 0.13 0.09 0.40 0.07 0.09 0.08 0.16 0.43 0.03 0.02 Amortization of intangible assets 0.04 0.04 0.04 0.04 0.15 0.05 0.05 0.05 0.12 0.29 0.11 0.13 Impairment of intangible assets - - - - - - - - 0.06 0.09 - - Merger integration expense - - - - - - - * * - - - Settlement expense - 0.01 - - 0.01 - - 0.03 * 0.03 0.02 - Litigation costs - - - - - - - - * 0.01 0.01 0.02 Acquisition-related facilities adjustment - - - - - - - - - - * * Acquisition- and integration-related expense - - 0.02 * 0.02 * 0.09 0.03 0.10 0.25 0.04 0.04 Restructuring - - 0.03 0.02 0.06 0.01 0.01 - 0.10 0.16 0.07 0.06 Gain on sales of intangible assets - - (0.02) (0.01) (0.03) - (0.01) - - (0.01) - - Tax benefits arising from purchase accounting and tax reform - - - - - - - - (0.24) (0.35) - - Non-GAAP Diluted earnings per share or (loss) per share 0.03 $ 0.08 $ 0.12 $ 0.09 $ 0.33 $ (0.09) $ (0.02) $ 0.26 $ 0.27 $ 0.51 $ (0.04) $ 0.14 $ * Less than $0.01 impact on earnings (loss) per share

Annual and Quarterly GAAP to Non-GAAP Reconciliation (continued) $000's Q116 Q216 Q316 Q416 FY16 Q117 Q217 Q317 Q417 FY17 Q118 Q218 Adjusted EBITDA GAAP Net income (loss) (4,654) $ (2,916) $ (3,731) $ (2,631) $ (13,932) $ (10,646) $ (12,345) $ 3,453 $ (15,714) $ (35,252) $ (44,904) $ (19,922) $ Interest (income) expense (164) (217) (209) (179) (769) (258) (254) (260) 509 (263) 599 735 Income tax (benefit) provision 1,040 435 427 614 2,516 123 471 727 (19,761) (18,440) 2,170 499 Depreciation 1,981 1,989 1,944 2,056 7,970 1,823 1,772 1,660 3,231 8,486 2,507 2,811 Amortization of intangible assets 1,946 1,773 1,774 2,007 7,500 2,259 2,293 2,293 10,267 17,112 12,309 11,964 Impairment of intangible assets - - - - - - - - 5,471 5,471 - - Acquisition-related revenue adjustment - - - - - - - - 23,280 23,280 11,118 4,288 Acquisition-related cost of revenue adjustment - - - - - - - - (10,364) (10,364) (1,977) - Adjustment for new revenue standard - - - - - - - - - - 3,015 2,949 Adjustment to cost of revenue for new revenue standard - - - - - - - - - - (110) - Stock-based compensation 4,415 4,641 6,408 4,304 19,768 3,263 4,237 3,887 14,270 25,657 2,824 2,081 Merger integration expense - - - - - - - 178 (178) - - - Settlement expense - 605 - - 605 - - 1,600 300 1,900 1,730 - Litigation costs - - - - - - - - 373 373 673 1,901 Acquisition-related facilities adjustment - - - - - - - - - - 211 252 Acquisition- and integration-related expense - - 951 201 1,152 56 4,679 1,543 8,485 14,763 4,412 4,280 Restructuring - - 1,620 1,120 2,740 570 501 - 8,365 9,436 6,668 6,097 Other (income) expense, net (103) (10) (803) (508) (1,424) (1) (575) (1) (697) (1,274) (248) 2,052 Non-GAAP Adjusted EBITDA 4,461 $ 6,300 $ 8,381 $ 6,984 $ 26,126 $ (2,811) $ 779 $ 15,080 $ 27,837 $ 40,885 $ 997 $ 19,987 $ Adjusted EBITDA as a percentage of revenue GAAP net income (loss) -7.9% -4.8% -5.7% -3.9% -5.5% -19.9% -22.2% 4.6% -10.7% -10.7% -37.1% -14.5% Interest (income) expense, net -0.3% -0.4% -0.3% -0.3% -0.3% -0.5% -0.5% -0.3% 0.3% -0.1% 0.4% 0.5% Income tax (benefit) provision 1.8% 0.7% 0.7% 0.9% 1.0% 0.2% 0.8% 1.0% -11.7% -5.2% 1.6% 0.3% Depreciation 3.3% 3.3% 3.0% 3.0% 3.2% 3.4% 3.2% 2.2% 1.9% 2.4% 1.9% 1.9% Amortization of intangible assets 3.3% 2.9% 2.7% 3.0% 3.0% 4.2% 4.1% 3.1% 6.1% 4.8% 9.1% 8.3% Impairment of intangible assets 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.2% 1.5% 0.0% 0.0% Acquisition-related revenue adjustment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 15.2% 7.4% 12.1% 3.8% Acquisition-related cost of revenue adjustment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% -6.1% -2.9% -1.5% 0.0% Acquisition-related cost of revenue adjustment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2.2% 2.0% Adjustment for new revenue standard 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% -0.1% 0.0% Stock-based compensation 7.5% 7.7% 9.7% 6.4% 7.7% 6.1% 7.7% 5.2% 8.4% 7.3% 2.1% 1.4% Merger integration expense 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.2% -0.1% 0.0% 0.0% 0.0% Settlement expense 0.0% 1.0% 0.0% 0.0% 0.2% 0.0% 0.0% 2.1% 0.2% 0.5% 1.3% 0.0% Litigation costs 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.2% 0.1% 0.5% 1.3% Acquisition-related facilities adjustment 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.2% 0.2% Acquisition- and integration-related expense 0.0% 0.0% 1.5% 0.3% 0.5% 0.1% 8.4% 2.1% 5.0% 4.2% 3.3% 3.0% Restructuring 0.0% 0.0% 2.5% 1.7% 1.1% 1.1% 0.9% 0.0% 4.9% 2.7% 4.9% 4.2% Other (income) expense, net -0.2% * -1.2% -0.8% -0.6% * -1.0% * -0.4% -0.4% -0.2% 1.4% Non-GAAP Adjusted EBITDA as a percentage of revenue 7.5% 10.4% 12.9% 10.3% 10.3% -5.3% 1.4% 20.2% 16.4% 11.6% 0.7% 13.8% * Less than 0.1% impact on Adjusted EBITDA as a percentage of revenue

Revenue Outlook GAAP to Non-GAAP Reconciliation *Guidance is as of July 31, 2018 Y e a r e n d i n g D e c e m b e r 3 1 , 2 0 1 8 N o n - G A A P R e v e n u e * 5 8 0 $ L e s s a c q u i s i t i o n - r e l a t e d a d j u s t m e n t s a n d i m p a c t o f n e w r e v e n u e s t a n d a r d ( 3 2 ) G A A P R e v e n u e 5 4 8 $ A d j u s t e d E B I T D A : R i b b o n h a s n o t p r o v i d e d a r e c o n c i l i a t i o n o f A d j u s t e d E B I T D A f o r t h e y e a r e n d i n g D e c e m b e r 3 1 , 2 0 1 8 , a s i t i s u n a b l e t o p r o j e c t w i t h o u t u n r e a s o n a b l e e f f o r t s t h e c o m p a r a b l e G A A P n e t l o s s f i g u r e , w h i c h i n c l u d e s i n t e r e s t e x p e n s e , n e t ; i n c o m e t a x p r o v i s i o n ; d e p r e c i a t i o n ; a m o r t i z a t i o n o f i n t a n g i b l e a s s e t s ; a c q u i s i t i o n - r e l a t e d r e v e n u e a n d r e l a t e d c o s t o f r e v e n u e a d j u s t m e n t s ; a d j u s t m e n t s f o r t h e i m p a c t o f t h e n e w r e v e n u e s t a n d a r d ; s t o c k - b a s e d c o m p e n s a t i o n ; s e t t l e m e n t e x p e n s e ; c e r t a i n l i t i g a t i o n c o s t s ; a c q u i s i t i o n - r e l a t e d f a c i l i t i e s a d j u s t m e n t s ; a c q u i s i t i o n - a n d i n t e g r a t i o n - r e l a t e d e x p e n s e ; r e s t r u c t u r i n g a n d o t h e r i n c o m e ( e x p e n s e ) , n e t .

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